Privacy Policy
1. Overview
At Double C, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).This policy explains how we collect, use, disclose, and store your personal information.
2. What Information We Collect
We may collect the following types of personal information:
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Full name
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Email address
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Phone number
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Billing and shipping addresses
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Account details (if you register with us)Purchase and transaction history
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Any communications you have with us (e.g., emails, chat messages, customer support)
3. How We Collect Your Information
We collect personal information in several ways, including:
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When you visit our website or use our services
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When you sign up for an account or newsletter
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When you contact us via email, phone, or through our contact form
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When you make a purchase or booking
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Through cookies and similar technologies on our website
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4. Why We Collect Your Information
We collect your information for purposes including:
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To provide you with our products and services
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To process orders and payments
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To communicate with you about your account or purchases
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To improve our website and customer experience
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To comply with legal and regulatory requirements
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For marketing (with your consent)
5. Disclosure of Your Information
We do not sell or rent your personal information. We may disclose it to:
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Our service providers (e.g., payment processors, delivery partners)IT service providers or platforms hosting our data
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Government or regulatory bodies if required by law
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All third parties are required to handle your data in accordance with privacy standards.
6. Marketing and Communications
With your consent, we may use your information to send you updates, special offers, or other promotional content. You can opt out at any time by clicking the unsubscribe link in emails or contacting us directly.
7. Data Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, including:
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Secure servers and encryption
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Limited access to personal data
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Regular security audits
8. Access and Correction
You may request access to your personal information we hold, and request corrections if you believe it is inaccurate or outdated. To do so, contact us using the details below.
9. Cookies and Website Tracking
Our website uses cookies to improve user experience. You can manage cookie settings through your browser. We may collect anonymous data for analytics, such as pages visited, time spent on site, and device used.
10. Overseas Disclosure
Some data may be stored or processed overseas (e.g., cloud hosting services). We take steps to ensure these providers comply with Australian privacy obligations.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
12. Contact Us
If you have questions, concerns, or complaints about this policy or your personal data, please contact:
If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC):Website: https://www.oaic.gov.au